Fake Steve Jobs has had enough of AT&T and their “bastardly behavior over bandwidth usage” and so is launching a crowd-sourced, flash-mobbed, Rickson Gracie-style assault on their network called “Operation Chokehold“:
Subject: Operation Chokehold On Friday, December 18, at noon Pacific time, we will attempt to overwhelm the AT&T data network [...]
Is AT&T to blame for the poor iPhone experience in cities like San Francisco and New York, where calls drop, data fails, and bars depict signal strength with no real connection behind them? And if so, what can they do about it — build more network infrastructure, create tiered pricing, or maybe just give up [...]
Some of our readers are reporting trouble with AT&T’s network in San Francisco. If you’re in the area, let us know how your connection is working. Is it fine (by that we mean as fine as in usual) or are you having trouble? And if it was down but came back up for you, let [...]
American Public Radio’s Marketplace was gracious enough to have me on yesterday to discuss AT&T and the iPhone with Stacey Vanek Smith. Segment starts about 4:00 min in. Can AT&T build out their network fast enough to get ahead of iPhone usage and growth? Will they need to start charging for tiered data? Is the [...]
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AT&T is finally opening up and coming clean about their sub par service that is offered in areas of New York and San Francisco. Ralph de la Vega, chief executive of AT&T Mobility, recently spoke at a investors conference regarding the poor service.
“This is going to get fixed, in both of those [...]
AT&T has released a new iPhone app called AT&T Mark the Spot [Free - iTunes link] intended to allow customers to send in real-time, location-specific feedback about dropped calls, coverage gaps, or other network problems, have occurred.
AT&T is committed to providing its customers with the best network experience possible. This [...]
It’s sure getting entertaining to watch AT&T and Verizon duke it out, commercial after commercial. Today we have the latest from AT&T to show you and this one is all about download speed. It seems AT&T has given up on the fact that Verizon covers more of the U.S. in terms of 3G reception, and [...]
According to Business Insider, both AT&T and Verizon have decided to drop the lawsuits over Verizon’s hilarious controversial “Map for That” commercials. AT&T believed the commercials to be misleading, splitting hairs about 2.5G EDGE coverage and 3G HSPA, while Verizon believed the truth hurt (ouch).
Since the judge rejected AT&T’s request for an injunction, and Verizon [...]
It is safe to say that it will be a while before AT&T wins any awards for their customer satisfaction. AT&T has come in last place in a Consumer Reports mobile survey of customer service of all four major U.S. cell carriers.
This particular survey involved 50,000 readers in 26 U.S. cities. Questions that were included [...]
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