Apple Releases iTunes 8.2.1 – Kills Palm Pre Sync Dead
UPDATE: Sibling site PreCentral.net tells us that yes, indeed, iTunes 8.2.1 looks like it kills Palm Pre Sync. A new cat and mouse game is born?
Apple has released a minor update to iTunes, version 8.2.1 available via pop up when you open iTunes, or when you launch Apple Software Update:
iTunes 8.2.1 provides a number of important bug fixes and addresses an issue with verification of Apple devices.
If you notice any other changes or new features, drop us a comment!
[Thanks Doug for the tip!]




















July 15th, 2009 at 12:53 pm
“iTunes 8.2.1 provides a number of important bug fixes and addresses an issue with verification of Apple devices.”
Hmm… anything to do with the Pre?
July 15th, 2009 at 12:57 pm
Will I have a problem syncing my jailbroken (redsn0w) iPhone 3G using this iTunes??
July 15th, 2009 at 12:59 pm
It will let allow me to have MMS through AT&T???
ugh
July 15th, 2009 at 1:10 pm
@William thanx I’m mos def NOT updateN
July 15th, 2009 at 1:23 pm
Apple is very quick to patch tethering and killing pre’s sync.
July 15th, 2009 at 1:27 pm
@only1jonarius He was asking a question, not stating a fact. Considering how long jailbroken devices have synced fine with iTunes, it’s unlikely this small update will break it.
July 15th, 2009 at 1:30 pm
Prep for 3.1?
July 15th, 2009 at 1:32 pm
Who is surprised. Cant blame Apple for blocking off the Pre. They were obviously using itunes without permission or a license to do so from Apple. Not exactly proper business conduct from Palm
July 15th, 2009 at 1:38 pm
Agreed. I can’t even believe there’s talk that Apple needs to be careful here so that they’re not looked down upon negatively. Palm is the one who seems ethically challenged here.
Instead of developing their own itunes equivalent, perhaps by partnering with amazon or others, they hacked a way into letting people use Itunes with their Pre. Another opportunity for Palm to actually try to come up with something better.
This was doomed from the start. Be interesting to see how Palm digs its way out.
July 15th, 2009 at 1:47 pm
@Cardfan: Nokia and RIM sync with iTunes library XML file, which seems a much safer way to handle things. No reason Palm couldn’t take that road either.
July 15th, 2009 at 2:01 pm
Here’s the deal:
Palm should have just taken the time to make a syncing program themselves. Every other device does it (except for the gag windows media player devices. Because they didn’t play by the rules, they get the bench. Plain and simple.
July 15th, 2009 at 2:05 pm
This is stupid on Apple’s part. They are fighting a losing battle. They can’t win! By killing the sync, the piss of a lot of itune users like me who have an ipod and a Pre. I was never going to buy a Iphone, by I buy from itunes on a weekly bases. I am not upgrading itunes so i can continue syncing my Pre. iphone users are not even half of the itune users. The masses always sides with the underdog. In this case, Apple looks like a bully and loses the P.R. battle and clinets of itunes.
July 15th, 2009 at 2:10 pm
This is like watching “Rapper battle”. Some no name rapper talks bad about some big wig rapper. In the end, the no name rapper becomes a big wig and sells more than he ever would have if the big wig would have just ignored him. Palm is the underdog and can only benifit from the deal. Smart!!!
July 15th, 2009 at 2:11 pm
it breaks tethering! Don’t update!!!!
July 15th, 2009 at 2:33 pm
@James McGhee
Palm is to blame for having hacked its way into iTunes. The company needs to get its act together and develop a legitimate way to sync, as others have done. Apple is right for having nipped this in the bud; there is absolutely no obligation to support the Pre or allow it to masquerade as an iPod. Your beef should be with Palm for having used a hack instead of going the legitimate route.
July 15th, 2009 at 2:37 pm
People won’t upgrade and pre hackers will find away around it so does that do can still sync.
July 15th, 2009 at 2:55 pm
Shooting the much Vaunted Pre down, so much for the supposed iPhone killer, lol. Another one bites the dust!
July 15th, 2009 at 3:05 pm
iTunes is for iPods and iPhones. It’s that simple. If you bought a Pre knowing that Palm was allowing unlicensed syncs then your are a dumbass. If Palm started using Blackberry Manger would RIM stand by and let them? No, and neither should Apple. If you are the “I won’t use my iPod anymore!!! Waaah waah, never buying Apple product again” type of person the it’s you loss. Enjoy your future crappy mp3 player. The rest of the world won’t care that the small amount of pre owners are upset.
July 15th, 2009 at 3:09 pm
Good job apple, palm is out to eat your lunch so eat theirs.
July 15th, 2009 at 3:18 pm
Exactly Matt, nice statement
July 15th, 2009 at 3:36 pm
i will not be updating. looks like 3.1 is off limits until the at&t fails are fixed.
can not loose tethering!
July 15th, 2009 at 3:48 pm
Disappointing.
Hardly surprising, but disappointing.
July 15th, 2009 at 3:59 pm
Itunes blows.
Drag and Drop > Itunes
July 15th, 2009 at 3:59 pm
Knew this was going to happen. Palm has to be a bunch of idiots if they think Apple was going to let them do that. Using a company’s software with permission is one thing, having to make your device look like another company’s device to use their software is another.
If people get pissed at Apple they should be shot. Palm is the one to blame for being lazy and not creating their own software. That’s not innovative at all.
July 15th, 2009 at 4:02 pm
Sorry for trolling so much guys. I am pretty disappointed with my life.
July 15th, 2009 at 4:34 pm
This has nothing to do with the Pre… the blocking of the Pre was just a side effect of Apple stopping the iPhone 3GS from being Jailbroken. The encrypted verification scheme was in place for the 3GS, but the encryption keys were being dumped to the temp folder, which was necessary to jailbreak the 3GS. Now that they shored up that hole, it just happened to also block the Pre… get over yourselves… the only whiners are the Pre owners that were enjoying the good life off the back of the iTunes developers… Palm needs to make its own program and quit standing on the shoulders of geniuses!
July 15th, 2009 at 4:40 pm
Matt you are exactly right!
July 15th, 2009 at 4:43 pm
JMan.. are you saying that my jailbroken 3GS may have problems syncing now?.. or that if someone from this point on with a jailbreak will have problems or all of the above.
July 15th, 2009 at 4:54 pm
But this was stupid. Those users wanted to send money to apple via their Itunes account, and Apple said NO, we don’t want your money month after month year after year.
Is Apple within their rights? Yes. Is Apple in it’s right mind? no.
Ford dealership owns a chain of Gas Station. Refuses to sell gas to Chevy owners. Sanity hearing scheduled for next week.
July 15th, 2009 at 4:58 pm
J-Man: The pre owners were willing to pay standing room only rates to be there.
What happens when the record labels find out they are now only selling to iPod and iPhone users? Are they going to be happy with that?
July 15th, 2009 at 5:11 pm
@ Icebike. The record companies know that iTunes is only for iPod and iPhone. This has not been a secret. Is there any other PMP on the market that you can sync with iTunes?
July 15th, 2009 at 5:16 pm
KInda stupid on Apple’s part. They’re just pushIng many thousands of customers away from the iTunes store. It’s like cutting off your nose to spite your face. Nothing more than Apple showing they are a selfish bully.
July 15th, 2009 at 5:28 pm
“Using a company’s software with permission is one thing, having to make your device look like another company’s device to use their software is another.”
Somebody had better tell Apple, who like most UNIX vendors, has been using Samba (an unlicensed reimplementation of Microsoft’s SMB protocol) to appear as Windows shares on a network to access Windows resources since OSX 10.1
July 15th, 2009 at 5:30 pm
@ Miles, Yah! How dare they protect the millions of dollars in research, development, negotiation, advertisement, etc.
If you want to seamlessly use iTunes buy an Apple product. If you don’t want an iPod/ iPhone then get another one of the many other alternative softwares.
Despite the whaling and screaming about “Apple will lose this and that” the truth is that they won’t. Apple knows what they are doing. They are protecting their intellectual property and they will continue to sell millions of iPods and iPhones. The only losers, like yourself, are those that believe everything is owed to them.
July 15th, 2009 at 6:07 pm
the only people that are gonna be pissed about this are palm pre users. itunes is made by APPLE. period.
July 15th, 2009 at 6:16 pm
I agree that palm you develop their own software to syn with pre. But apple lovers don’t have to be a chmuck about it. Be honest here for a minute, iPhone is the ONLY good thing comes out of apple.
July 15th, 2009 at 6:21 pm
@ Miles, Yah! How dare they protect the millions of dollars in research, development, negotiation, advertisement, etc.
If you want to seamlessly use iTunes buy an Apple product. If you don’t want an iPod/ iPhone then get another one of the many other alternative softwares.
Despite the whaling and screaming about “Apple will lose this and that” the truth is that they won’t. Apple knows what they are doing. They are protecting their intellectual property and they will continue to sell millions of iPods and iPhones. The only losers, like yourself, are those that believe everything is owed to them.
I agree I agree I agreee
July 15th, 2009 at 7:25 pm
Morons, Apple just about breaks even in maintaining the iTunes store. The only reason they have it is because it encourages more iPod and iPhone sales. They don’t care how many songs are sold – only how many iPods are sold. It’s called complementary goods and services.
Go back to school.
July 15th, 2009 at 7:27 pm
@Miles
How many customers will Apple lose if they let Palm use one of the main strengths? I bet they’re is quite a few who bought a Pre because they could use itunes. These people may very well have bought an iphone instead.
As for lost itunes revenue? The Pre has an amazon mp3 store on its device which offsets the notion that Pre owners using itunes will buy songs using itunes. Apple wants people to buy ipods/iphones. That’s priority number one.
July 15th, 2009 at 8:08 pm
@Bosco
I guarantee Apple doesn’t “break even” on anything. They make their margins.
July 15th, 2009 at 8:16 pm
Ahhahhah @ Big E said: Jul 15th @ 12:59 pm It will let allow me to have MMS through AT&T???
ugh
July 15th, 2009 at 8:32 pm
@Icebike Would you sell nukes to terrorists because it makes money? Capitalism it great but I’m glad to see Apple having some integrity for there company. I hope it can only be good for iPhone/Mac owners.
July 15th, 2009 at 9:03 pm
Anyone who says Apple is at fault for this update need really look again at how you conduct business, Apple has put many years and most likely many millions of dollars/pounds into the development and creation of iTunes and spend a lot more on making sure that when you use it, at least 90% of the time it works seamlessly with your iPhone/iPod.
With that said, Palm came along and just thought that they could put a bit of code into the Pre that makes it seem like an iPod, and allow it to sync, most likely without even notifying Apple of this little “feature”
This is completely wrong of them to do, and I applaud Apple for closing the loop-hole that Palm took advantage of, This little update also will hopefully put Pre users back into reality, that they’re not the coolest, most advanced people in the world, nor is their Palm Stone… I mean Pre.
And for the Pre fanboys who say that Apple “will never win this battle” – I’m sorry to inform you, but they will, Palm has no right to “hack” their device into iTunes without obtaining proper software licensing and approval from Apple, Apple will simply continue to lock Palm out of iTunes, and if Palm continues to resist, Apple will most likely just find some way to take Palm to court on something in the range of infringement upon intellectual property, or a breach of license (or lack of license.)
Just my little insight into this matter.
July 15th, 2009 at 10:18 pm
@Donald Kelly
So…if Microsoft were to close the little window that enables Macs to participate on Windows-based networks, since Macs (both client and server) masquerade as Windows devices, that would be equally ok? Apple not only did not notify Microsoft (at the time not designated a monopolist), they did not even come along and write their little bit of code to perform the masquerade; they simply took the Open Source Samba project and redistributed it with OSX.
July 15th, 2009 at 10:26 pm
Why don’t people cry this much about not being able to run OSX on a PC?The reason I switched to Mac a few years ago was because their OS was so much more intuitive and user friendly. All the iLife stuff is just an added benefit… plus, I didn’t even have to give up MS Office!
Seems to me that Microsoft helped me make my decision to leave Windows by making the one thing I didn’t want to leave behind available on my Mac.
So of course apple isn’t going to make it easy for people to go sync with another product. There are plenty of people that hate AT&T enough to consider a Pre. Why would apple want invite those people to switch by offering them the software they’ve grown accustomed to free of charge?
And if iTunes wasn’t great, people wouldn’t care about this. So as long as Apple has the best software attracting even more people to their iPhone and iPod, why would/should they give it away?
July 15th, 2009 at 10:37 pm
I have to agree with dev on this one if he is stating his facts correctly. It seems to me that apple is saying ” do as I say” not “do as I do”. “What’s good for me is not good for u” …..Yeah right apple. With that said I still love my jb 3gs. Lol
July 15th, 2009 at 11:01 pm
Let’s focus. Now everyone, calm down. Who cares I’d the pre can’t sync? Oh well. What I care about is my iPhone and iPod and MacBook keeps working like it should. Seems most people hate the level of control that Apple keeps on it’s products. I for one prais Apple for that control. (mac’s without control=pc). So keep up the good work apple. And if you iadvertantly lockout a pre or a jailbroken phone to keep my sh*t working right to bad.
July 15th, 2009 at 11:03 pm
Oops I see the typos. No way to edit.
July 15th, 2009 at 11:28 pm
Just don’t upgrade your Itunes if you are a Palm Pre user. I have a ITouch and Palm Pre. THE BEST OF BOTH WORLDS!
July 15th, 2009 at 11:40 pm
Apple did this 1 because pre is the competetion and 2 if sync goes wrong with pre customer calls palm and palm doesn’t know a thing about iTunes so customer calls iTunes. And apple already has enough calls to attrned to relating to their products let alone thru want to deal with someone elses ****.
July 15th, 2009 at 11:48 pm
Having the Pre sync only added buyers to itunes. It wasn’t a deal maker or breaker. People will still by the Pre, only know Apple want get any part of the pie
July 16th, 2009 at 12:30 am
@dev
I see your point in this subject, but I have to make this point. We’re talking about a device not being able to sync with one application. Not about an issue that would render some unable to use their computers altogether.
Apple hasn’t said that Palm can’t have users sync their devices with Mac’s, in fact, nothing has been said by Apple at all, but if we read into their actions, This is Apple telling Palm that if they really want to use iTunes with the Pre, that they need to find a more ethical way to do so. Such as maybe requesting permission, and making this an official feature supported by both Apple, and Palm.
Again, I see the point your making, and I find it to be valid, but it’s still a bit… far-fetched to try and use that in this conversation? Apple isn’t preventing Pre devices from being used, Just preventing them from being synced with iTunes, at least without official support by Apple.
To be honest, The Pre hacking community will more likely then not find a way around this, either with a hack in in the Pre’s WebOS, or via some modification to the iTunes application itself.
July 16th, 2009 at 5:31 am
Would have done the same i hate windows
July 16th, 2009 at 7:26 am
I’m really mad at Apple!!! Why didn’t they use the pre’s sync function to some how brick those piece of Sh** Palm handsets????
If I were apple I would have had a new iTunes update to brick devices that aren’t apple products, if you Pre owners want iTunes functionality go Buy an iPhone you cheap Sprint lovers!!!!
BTW, question for all ppl posting on this article but, if you want your random hardware to work with a Media player maybe create your own, Hmmmmm
Palm Pre owners Demand your Half bankrupt Palm company create a Media syncing software for yourselves and stop using other ppl’s hard work
Must suck to be a cheap Pre owner?
Nevermind Everyday must Suck being a pre owner lol,
but on the bright side you have a Hot spokesperson
hahahahaha I kid around the Palm Pre Spokeswomen is creeper than a Corpse and just as pale as one
So Pre owners rememmber to use your Sharp keyboard to slit your wrist long ways it’s the quickest way to end your sad Life, or go trash your Dump of a phone and pick up a cool iPhone or Blackberry
July 16th, 2009 at 7:31 am
I hope apple and palm play cat & mouse for a while on this of allowing syncing and hacking around it, yet I really hope It ultimatly end with Apple releasing a patch that bricks Palm Pre’s hahaha making them all worthless pieces of plastic, and making palm stock not worth the paper it’s printed on
o wait palm is already not worth the paper it’s Stock is printed on can anyone say Bankruptcy if their flagship phone where 2 be messed with, yet their so broke it’s probably why they didn’t make some fancy software for their pre to sync with
then maybe they’ll make their own software otherwise mayb they can try and piggy back off of the Zune Market Place
July 16th, 2009 at 12:28 pm
@Truth
So someone wants to act like they are me?
I’m happy with my life by the way. You hate my comments and yourself so much you had to make a fake post under my name. This speaks volumes about yourself.
July 16th, 2009 at 2:28 pm
@Philly Z!
Someone at Palm run off with your girlfriend?
Otherwise why so much hatred for a company that’s done you no wrong?
It can’t be just because they are in financial trouble – after all, Apple took milllions from a Microsoft handout just to stay afloat back in the 90’s.
And why would Apple bother to brick Pre’s – that would likely require them to hack their competitor’s device just for the sake of destroying the property of one of their own iTunes customers – great PR move – not.
@Donald Kelly
Not sure why you would think @dev’s comments are not relevant. He didn’t ask if it would be okay for Microsoft to brick Macs, just whether it would be okay to deny them access to Windows networks. Sounds pretty much the same to me…
July 16th, 2009 at 6:02 pm
Apple is acting like Microsoft in the 90’s…
July 16th, 2009 at 10:19 pm
Apple is obviously more interested in the sales of their devices than itunes. With itunes, part of the profit goes to the artists, app producers etc but with devices they gain 100% of the profit.
I think denying Palm Pre users access to itunes will definitely affect a consumer’s decision over an iphone or a palm, Both phones have similar features so it could be the one thing that makes a person choose an iphone over the palm.
July 20th, 2009 at 7:57 am
iTunes 8.2.1 won’t recognize my 3.0 iPhone.
Nice job, Apple!
July 21st, 2009 at 2:25 am
You do know iTunes sucks, right? It can’t even shuffle music properly anymore.
July 23rd, 2009 at 11:05 pm
you all saying what palm did was wrong need to remeber apple violated copy rights palm had for their iPhone. Not to mention that if apple tries to go to court palm could nail them for propreitary violations. Same deal that ms got pegged for on ms office. Oh, palms first update has a rebuttle for apple now ore users can sync again LOL. As for the guy sprint customers ‘are cheap’ think again dumbass. At&t’s network is horrible along with their outrageously over priced phone plans just to have an iPhone. Thanks but no thanks. – ex iphone user
August 8th, 2009 at 2:00 am
Why is everyone talking about the Pre, this is the iPhone Blog.
August 14th, 2009 at 8:57 pm
man who gives a **** what palm does. who doesn’t try and hack into itunes. i can use itunes with my sanyo so whats the big deal? you still have to have an account to buy music and everyone knows ipods are the ******* best **** you can get anyway. although its quite pricey. apple doesn’t give a **** if theyre making money from pre users. so you guys that are on apples side in the moral sense should wake the **** up and realise that apple wants your money as much as anyone elses. and suck my ****.
August 14th, 2009 at 8:59 pm
that is they don’t care if pre are using itunes for music
October 8th, 2009 at 10:00 pm
Apple will gladly sacrifice the possible iTunes profits from Palm Pre users without a hitch. Why? If the Pre cant sync with iTunes, the so called “iPhone Killer” becomes nothing more than a Samsung behold with a better screen. Steve Jobs is losing a little in the iTunes department but protecting the iPhone from competition, not that there is any competition anyway.
October 18th, 2009 at 12:19 pm
Using a Treo at the moment, i’m curious about buying the pre.