AT&T Still Not Activating All iPhone 3G S — Apple Giving $30 Apologies?
A couple of our readers have written in over the weekend concerned that they still can’t activate their iPhone 3G S on AT&T’s network. Greg let us know that he was originally assured his Apple Store-purchased iPhone 3G S would be activated within 48 hrs (?!) but now it looks like that’s been pushed back another 48 hrs — or 4 days total.
He forwarded us an email he claims to have received from Apple offering a $30 iTunes credit by way of apology.
Isolated incident or is anyone else experiencing the same problem?
Full text after the break!
Dear Apple Customer,
Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.
We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.
On Monday, you’ll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Team
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Its cuz AT&T online website sucks and you can active your current phone (not your new 3G) if you’re a current AT&T customer then it borks up and locks up and tells you to contact customer service. Then you call customer service and get the run around b/c they’re using the site.
And apple’s server side is bombarded by millions of new iphone users registering by itunes.
AT&T people:
Get your Iphone. Charge it for 3 hours. DO NOT, Don’t throw away the box like Miryiam did, and take out the trash on trash day. No and No.
Call the handy activation number (800 no). Give them the serials and 411 they ask. At most, activation takes an hour. Boom and Zoom. You’re good 2 go. g2g.
The problem is if your old phone broke and yall thought the intronet activation was hunky dory like mine . . . you have to vulch a phone from someone.